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In advertising, it is easy to say you care about your customers, but quite another thing to show
and prove it.  Rather than me making the claims, I thought I'd let some of my customers speak
for me.  This page contains several comments from people that have purchased one or more
items from me in the past.

Rather than just including glowing replies from satisfied customers (too easy), I thought I'd start
off with comments from customers that had a problem of some sort.  These are followed by some
of the easy ones. Sprinkled , are samples of some recent eBay feedback comments. 


Testimonies from Customers that had a some sort of an issue...
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Repeat customer... even after problem with amp

Thank you sooo much Larry.....I did see the outstanding craftsmanship in your amplifier, which led me
to requesting the guitar. It's rare to receive such attentive customer service as you have provided, as
well as great information and direction to newbies as myself. The creativeness shines thru your work and
I so look forward to it's arrival.

Sad to say that the one I purchased prior wasn't even close to your quality. I'm not familiar with all
the lingo that goes with each part of the guitar, but the part where the string tighteners are, separated
from the neck this past Sunday. I did not contact the seller, which is bad on my part. I just continued
my search on your feed back list, that's where I saw your guitars. I knew then due to your diligent
customer service with the minor issue with the amplifier
I couldn't go wrong with your
products. Thank you for the information on the tutorials.... I've gotten the 3 finger picking down...

Thank you again Larry;
D.L.  (aka brgnvlt4u)

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Multiple shipping compensation, after the sale

Larry, The cigar box guitar kit you sent is awesome. I just wanted to let you know how much I appreciated
you consolidated my three orders into one, it saved me a lot on shipping, made me a happy customer.
With a great product and great service, I always recommend you as the best place to buy on eBay.

G.P. (aka gmski123)

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Electrical Problem

The original Stomp box you sent me had some kind of electrical problem but you sent me a replacement
promptly and did put a soup can mic in at no extra cost for my troubles.  Thank you so much for making
it an easy exchange.

T.P.  (aka 1959tap)

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Electrical Problem

Great little amp with gritty,lo fi look and sound. The amp arrived with an issue in the headphone jack.
When I e-mailed Larry he got back to me right away and talked me through fixing the (very minor) problem.

Highly recommended.
E.H. (aka evil_e_47)


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Loose wire from amp battery coming loose in shipping... not satisfied with the volume of a soup can mic
Dear Larry;
Yes, loose wire(s). I just made sure everything looked securely connected. It only took a gentle push or two.
I'm quite impressed with this Amp. You do good work! Thanks again. And I appreciate the refund for the Mic.

Cheers.
PS You Rock!
Jill (aka yomai)

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Neck flaw
I received my guitar within days of the purchase and was thrilled by the quality playability and sound of it. It
is worthy of taking to a gig any day. I've build cigar box guitars and haven't been able to achieve one I'd feel
confident playing live. After a few days I noticed a superficial issue with the instrument and sent Larry an email.
He responded immediately and offered to replace or fix it at no cost to me. The communication was really spot
on and all emails were responded to within hours. I didn't send the guitar back because I simply couldn't part
with it for any amount of time but Larry went out of his way to ensure I was satisfied.

This won't be my last purchase from executive grain! < aka Mead Guitars>"

T.C.  <aka stuntdrummer1>



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In response to a requested custom tax stamp to be added
Larry; Looks great. I like this one much better. I’ll do a “Buy it Now.” Thanks for going the extra mile!

Best,
C.S. (aka barkley30)

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In response to a guitar bridge issue

I LOVE the guitar. For me, the action is just a tiny bit too high. I was thinking about down the line, using a
small spackle knife to gently pry it off and shave down the base of the nut by a hair, then reglue. Do you think
I can do that without risking damage? I don't want to break the nut by doing that. But it should be good as
long as it hasn't been glued with some super epoxy I imagine. I just love the guitar/amp set, just like all your
other customers. It's really cute, yes like a functional/retro piece of art. I'm very happy with everything and I
feel badly that you have to spend the time coaching me through this.

Thanks again for your quick response...

< follow up email>
Hey there Larry,

Thanks so much for your follow-up and assistance. Wow I have never received such generosity from a seller on
Ebay before... I just remembered I totally forgot to leave you feedback on Ebay and am going to do that right
now. Again, my sincere thanks and I will be in touch this weekend.

Best wishes,
D.F.  (aka excusethegem)


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In response to a multiple purchase spaning dayspurchase, costing me additional shipping

Hi Larry, Thank u so much for accommodating me. My boyfriend will absolutely love this. You are a great
craftsman and really should get more products online!

Thanks,
Haylee (aka hayleeb2006)

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Refund request

Just received this item and it was exactly as you described, no flaws unexpected surprises. However, upon trying
to play it, a couple significant things just popped out at me. One, the strings are impossibly close together for my
fingers to find separately. Two, it is definitely on the light side. I very much prefer an instrument with some heft
for stability. Would like to consider returning it for a refund please.

Thank you,
Gary (aka  pomcbc)

< follow up email>
Dear Larry,
Going in the mail today. Really hoped this had been what I was looking for. Really really hope I don't kick myself
in the a$$ for sending it back. I'm always looking at these types of guitars to buy so I may end up contacting you
in the future. I appreciate you standing behind your word. I try to do the same when doing business with others,
I know a lot of people don't.

Thanks again,
Gary  (aka  pomcbc)


Glowing Testimonies from Happy Customers

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Larry,
My good friend Adam C. was given one of your cigar box guitars as a gift from his wife. Last night at his house he
showed it to me and I immediately went to eBay and bought one. We plan on getting together and doing impromptu
gigs at local coffee houses. We both play the standard 6 string, but the cigar box is way cool.  Can't wait to get it.
I will send you a video of me and Adam. I'm sure it will be on YouTube also.

Thanks,
Jim (aka jda1215)

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This badboy should be in every boutique guitar shop in NYC (Ludlow guitars, Matt Umanov, Main Drag...). I'm definitely
gonna talk it up with folks around here, especially since Spring has sprung so I intend to be outside (parks, subway,
rooftops, etc..)... I used the amp as a distortion effect plugged into my blues jr., nice gritty, sustained tone. Love it.
Feels like I'm gonna be electrocuted (that's how I know it's a good thing).

This thing is awesome THANKS AGAIN!
P.K. (aka pfk226)


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"Beat To $h!+" might be the name, but exceptionally high quality and sound are the end result - especially plugged
into one of the BTS battery powered 'distortion' amps. His new hand wound front pickup [3 rusty screws], produce a
'raw' sound that must be heard to be believed.  A '10' for fit and finish.  A '10' for its awesome sound.  A '10' for
service after the sale.

Thank you
T.C. (aka 666carpe)

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Upon searching for my first cigar box guitar, I stumbled onto Larry Mead’s guitars and amps on Ebay. I knew the
sound and feel I needed, but as a novice” guitar player I needed someone to guide me through the process of
choosing the right equipment. Larry was a dream to work with, and suggested things that I would never have
thought of on my own. The result was that I purchased a great guitar and a cool little cigar box amp too! After
using the gear for a bit, I was so happy that I ordered another guitar and amp! In this day and age it is a jungle
out there when purchasing gear. I found that Larry does what he says he will do, and
delivers a superior product at a fair price…on time.

Wingnut Adams…..2008 West Coast Blues Hall of Fame “Band Leader of the Year”


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Larry put a "micro-amp", smaller than his usual cigar box amp, up for auction a while back. I looked at it and thought
if it can be tweaked a bit this may be just what I'm looking for. So I e-mailed Larry and asked him if he could source
and fit a belt clip onto the back of the box. Instant ambulatory busker!

What kind of clip do you want and do you want to fit it or do you want me to fit it? came the immediate reply. A few
weeks later, my custom-made walk-around amp arrived in sunny England! I chuck it into the little pocket on the front
of my gig-bag and go. The response I often get when I take it out is, "I have GOT to get one of these!" Super cool.

Keep up the brilliant work, Larry!
All the best.
M.L. (aka Romandogfoot)

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Hi Larry,

Thanks for everything!!!
I'm sure everyone will be amused over here with your guitar and I hope more people buy your instruments after
my own experience.

Cheers!
M.S. (aka msoliveira)

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Larry;

Just a quick note telling you I received the amp in great shape and have shared it with many of my friends...you
should be getting some business from them.  I will leave you excellent feedback very soon.

Luckee (aka icebird)

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Hi Larry,
I just wanted to drop you a line to commend you on your fine work! I LOVE my amp and I can not wait to give my
brother (a lifetime guitar player) the other one you made for his birthday. While I'm at it, allow me to give praise
and thanks for the pen; it is perfect. My Dad, a "pen man" tried and true, is going to flip his wig when he opens it
for father's day! Man, you do such nice work - there is so much soul in each and every item you make! ... Thanks
for all that you do and I wish you MUCH continued success in the future!

All the best,
R.K.  (aka bubbynumberone)

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Hi Larry,
 
I just bought a cigar box guitar from you through eBay and wanted to let you know how happy I am. I already left
positive feedback on eBay, but I wanted to tell you personally what a great purchase this was. The guitar is clearly
a solid, well-made instrument. And the extras were great - I know they were listed in the auction, but opening the
box and finding all the bits and pieces that made it a complete set was a really nice touch....  I just want you to
know that I'm really pleased - thanks!
 
M.C. (aka mclifton)

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Thanks Larry! Yes the amp is fun.... It's a Great product. I wish you much success! Sell a million of em'....I'm
purchasing this one as a Christmas Present for a Buddy of mine. I'm sure he'll Love it as Well.
All the Best !

T.S. (aka pickstrum91040)

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Great little amp with personality.

Long live Executive Grain! <aka Mead Guitars>

All the best!
Phil B. (aka scorpius67)

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Hi Larry,

Got the 2nd amp I ordered and just left positive, 5 star feedback for you... Thanks again.  These little amps are
very cool.

Thank you.
Terry Hare (aka avguy77)

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Badass!!! Tiny, vintage looks, great sound. Just fr*ckin' awesome! Legend! And thanks for the great communication
and fast shipping.

Thanks again,
W.S.  (aka txfidlr)

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Hi Larry,

I absolutely love the stomp box! Not only does it sound great, and truly acoustic, but it is very cool looking and original.

Thanks
Kristine (aka im2gine)


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Larry;

...  I have been playing the amp and it sounds amazing with every guitar I've plugged into it.... CBG, Strat, Les Paul,
etc. I ran my Pignose Detonator into it as well.... WOW... talk about cookin' with gas. I can't wait until that porch-board
gets here. That should sound cool with the ghee-tar.

Have fun and thanks for making such a cool little amp. BTW.... it has PLENTY of volume.

G. F.  (aka kiddsyko)

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It has impressed quite a few people [ myself included ] with it's unassuming antique appearance yet quality sound. 
I leave it in the living room ... and I am 'plugging in' a lot more than I used to.

You do good work.

Thanks,
Becky (aka musicbecky718)

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IT'S HERE!!!  YAY!!!    It's so beautiful it's ugly or it is so ugly it's beautiful!!! (I mean that in such a good way!) With it's well worn look.   I couldn't get the amp to work at first but one of the batteries had just jostled loose from the trip. <design has been fixed>  No prob...  It reminds me of growing up in the mountains of Idaho. Where my Dad, his Dad, his Dad, etc. were loggers for 5 generations from Maine to Alaska.   Everything was handmade. ...
Thank you!!!   It is truly beautiful... It has a good home. Now I need to learn how to play the little critter!   I will hang it on the wall for all to see... It is a work of art after all...   

I will leave glowing feedback! 
Rebecca (aka gizzer)

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Yes, it is easy for me to say that I care about my customers and... it is easy for my customers to say I care about them as well.

I am driven by the fun I have making cool things and really enjoy providing unique and well constructed guitars and accessories at a fair price. Sure, they are more expensive than many, but you get what you pay for. Sure, they are not factory perfect, but I strive to make solid, very playable instruments. If you are not satisfied with your purchase for ANY reason, return it to me within 60 days and I’ll fix it, replace it, or refund your money, your choice. Check out the return policies of my competition... not many come anywhere close to that. Makes you wonder. I'm making these things with the hope they will end up in an antique store some day 300 years from now. Not to get your money and run. I’m in this for the long haul and appreciate your business.

Go ahead and press the "Goto Store" button below to check out my current offerening on eBay and to own one of the guitars, amps, or other accessories that everyone is raving about.

 

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Goto Store For Custom Orders or Info Contact: Larry<at>MeadGuitars.com